Bakery Manager job description
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What does a Bakery Manager do?
The Bakery Manager oversees daily operations within the bakery, ensuring high-quality product standards and excellent customer service. This role is essential for achieving business objectives by managing staff, inventory, and sales strategies effectively.
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What are the Key Responsibilities of Bakery Manager
- Manage bakery staff, including hiring, scheduling, and training.
- Oversee daily operations to ensure production efficiency and customer satisfaction.
- Maintain inventory levels and ensure freshness of ingredients.
- Ensure compliance with health and safety standards.
- Coordinate with distribution and marketing teams to increase sales.
- Develop and implement strategies to improve product offerings and customer experiences.
- Monitor financial performance and manage budgeting.
- Resolve customer inquiries and handle complaints professionally.
- Ensure high-quality presentation of bakery products.
What are the Skills and Requirements for a Bakery Manager?
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- In-depth knowledge of baking techniques and products.
- Customer service orientation with strong interpersonal skills.
- Budgeting and financial management skills.
What are the KPIs to track for Bakery Manager?
The Bakery Manager's performance is evaluated based on sales growth, customer satisfaction scores, inventory turnover rate, and staff productivity levels, ensuring a successful and efficient bakery operation.
Sales Growth
Increase in monthly and yearly sales figures.
Customer Satisfaction
Improvement in customer feedback and satisfaction ratings.
Operational Efficiency
Reduction in wastage and maintenance of consistent product quality.
Reports to
Regional Manager
Collaborates with
Chefs, Sales and Marketing Team
Leads
Bakery Staff
Are any specific tools or software required for the Bakery Manager role?
- POS Systems
- Inventory Management Software
- Scheduling Tools
What is the qualification of Bakery Manager?
High school diploma or equivalent; additional culinary training or certification preferred. 3-5 years of experience in bakery management or a similar role.
