Retail Salesperson job description
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What does a Retail Salesperson do?
The Retail Salesperson is vital in boosting store sales by engaging with customers, providing product information, and ensuring a pleasant shopping experience. This role supports company success through excellent customer service and an increase in sales figures.
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What are the Key Responsibilities of Retail Salesperson
- Assist customers with product selections and purchases.
- Maintain knowledge of the store's products and promotions.
- Operate cash registers and handle financial transactions.
- Ensure the store is visually appealing by organizing shelves and displays.
- Handle customer inquiries, complaints, and returns.
- Stay informed about new products and market trends.
- Achieve or exceed monthly sales targets.
What are the Skills and Requirements for a Retail Salesperson?
- Excellent communication and interpersonal skills.
- Strong customer service and sales skills.
- Ability to work in a fast-paced retail environment.
- Proficiency in operating point-of-sale systems.
- Good organizational and teamwork abilities.
What are the KPIs to track for Retail Salesperson?
The Retail Salesperson's performance is gauged through meeting or exceeding sales targets, maintaining high levels of customer satisfaction, and contributing to store presentation and organization goals.
Sales Targets
Achieve or surpass monthly and quarterly sales quotas.
Customer Satisfaction
Maintain high satisfaction ratings as reflected in surveys.
Store Organization
Contribute to a well-presented and organized store environment.
Reports to
Store Manager
Collaborates with
Visual Merchandisers, Inventory Team
Leads
None
Are any specific tools or software required for the Retail Salesperson role?
- POS Systems
- Inventory Management Software
- CRM Systems
What is the qualification of Retail Salesperson?
High school diploma or equivalent, with experience in a retail environment preferred.
