Recreation Attendant job description
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What does a Recreation Attendant do?
The Recreation Attendant supports the daily operations of recreational facilities, ensuring a safe and enjoyable environment for participants and guests. This role plays a key part in enhancing customer satisfaction by coordinating activities and maintaining clean and organized amenities.
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What are the Key Responsibilities of Recreation Attendant
- Assist in the setup and breakdown of recreational activities and events.
- Ensure cleanliness and organization of recreation areas and equipment.
- Monitor participants to ensure safety and adherence to rules.
- Provide information about facilities, programs, and schedules to guests.
- Handle customer inquiries and resolve issues promptly.
- Support the coordination and execution of special activities or events.
- Maintain inventory of recreational supplies and equipment.
- Report any maintenance or safety issues to management.
What are the Skills and Requirements for a Recreation Attendant?
- Strong customer service and interpersonal skills.
- Basic knowledge of recreational activities and equipment.
- Ability to work independently and as part of a team.
- Problem-solving skills with the ability to remain calm under pressure.
What are the KPIs to track for Recreation Attendant?
Recreation Attendant performance is measured by customer satisfaction, efficient execution of activities, adherence to safety regulations, and timely response to guest inquiries and issues.
Customer Satisfaction
High satisfaction ratings from participants.
Safety Compliance
Adherence to safety rules and prompt incident reporting.
Activity Coordination
Efficient setup and smooth execution of recreational activities.
Reports to
Recreation Manager
Collaborates with
Other Recreation Staff, Maintenance Team
Leads
Volunteers or Junior Staff (if applicable)
Are any specific tools or software required for the Recreation Attendant role?
- Reservation Software
- Cleaning Equipment
- Sports Equipment
What is the qualification of Recreation Attendant?
High school diploma or equivalent; experience in customer service or recreational settings preferred.
