IT Administrator job description
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What does a IT Administrator do?
The IT Administrator is responsible for maintaining the company's IT infrastructure, ensuring systems are operational, secure, and efficient. This role is crucial for supporting core business operations through effective management and troubleshooting of IT resources and services.

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What are the Key Responsibilities of IT Administrator
- Manage and monitor all installed systems and infrastructure.
- Install, configure, test, and maintain operating systems, application software, and system management tools.
- Ensure the highest level of systems and infrastructure availability.
- Implement proactive measures and optimize backup processes.
- Monitor and test application performance for potential bottlenecks.
- Collaborate with vendors for new technologies and updates.
- Participate in the design of information and operational support systems.
What are the Skills and Requirements for a IT Administrator?
- Proficient in Windows/Linux system administration.
- Familiarity with virtualization and cloud services.
- Experience with SAN and NAS storage solutions.
- Strong diagnostic and problem-solving skills.
- Ability to manage and prioritize multiple tasks.
What are the KPIs to track for IT Administrator?
The IT Administrator's performance is evaluated based on system uptime, speed of issue resolution, successful deployment of updates, and user satisfaction with IT services.
System Uptime
Maintain systems at 99.9% uptime.
Issue Resolution
Resolve technical issues within SLA timeframes.
System Updates
Timely and successful deployment of system updates.
Reports to
IT Director
Collaborates with
Network Engineers, Support Teams
Leads
IT Support Technicians
Are any specific tools or software required for the IT Administrator role?
- VMware
- Microsoft Exchange
- Linux OS
- Cisco Networking tools
What is the qualification of IT Administrator?
Bachelor's degree in Computer Science or related field; 3-5 years of experience in IT administration.
