The Quality Assurance Specialist ensures that products and services meet established standards of quality, reliability, and performance. This role is vital in maintaining customer satisfaction and supporting the company's reputation by implementing rigorous testing procedures and quality control measures.
- Develop and implement quality assurance policies and procedures.
- Conduct regular audits to ensure compliance with internal standards.
- Collaborate with production teams to identify areas for improvement.
- Analyze data to identify trends in product defects or failures.
- Prepare detailed reports on audit findings for management review.
- Train staff on quality assurance processes and best practices.
- Strong analytical skills for evaluating data trends.
- Proficient in QA software tools like JIRA or TestRail.
- Excellent attention to detail for identifying defects or issues.
- Effective communication skills for training staff.
The Quality Assurance Specialist's performance is evaluated based on the reduction of defect rates, adherence to project timelines, successful implementation of QA processes, and overall improvement in product quality metrics over time.
Defect Rate Reduction
Decrease in the number of defects identified post-production.
Process Adherence
Compliance with established QA processes during audits.
Product Quality Improvement
Enhancements observed in product performance metrics
Reports to
Quality Assurance Manager
Collaborates with
Production Teams, Product Development Teams
Leads
- JIRA
- TestRail
Bachelor's degree in Engineering or a related field; 3-5 years experience in a QA role within manufacturing or software development environments.
