Medical Collector job description
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What does a Medical Collector do?
The Medical Collector is responsible for ensuring the timely collection of payments for medical services rendered. By managing accounts receivable and resolving billing discrepancies, this role is crucial in maintaining the financial stability of the healthcare facility.
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What are the Key Responsibilities of Medical Collector
- Review and manage assigned patient accounts to ensure timely payments.
- Contact patients and insurance companies to resolve outstanding balances.
- Verify insurance coverage and patient benefits to facilitate payment processes.
- Negotiate payment plans with patients and monitor adherence.
- Analyze and interpret medical billing data and ensure accurate invoicing.
- Identify billing discrepancies and coordinate solutions.
- Maintain accurate records of patient interactions and payment agreements.
- Prepare and submit claims to insurance firms in compliance with policies.
- Collaborate with the healthcare team to improve collection strategies.
What are the Skills and Requirements for a Medical Collector?
- Strong understanding of healthcare billing and coding.
- Proficiency in medical billing software and electronic health records.
- Excellent communication and negotiation skills.
- Ability to handle sensitive patient information with confidentiality.
- Strong analytical and problem-solving abilities.
What are the KPIs to track for Medical Collector?
The Medical Collector's performance is evaluated on the rate of successful collections, accuracy in billing practices, timely resolution of account discrepancies, and adherence to compliance standards.
Successful Collections
Achieve or exceed monthly collection targets.
Billing Accuracy
Minimize errors in invoicing and claims submissions.
Resolution Timeliness
Reduce the average time taken to resolve account discrepancies.
Reports to
Billing Supervisor
Collaborates with
Medical Billing Team, Insurance Coordinators
Leads
Not applicable
Are any specific tools or software required for the Medical Collector role?
- Epic Systems
- Cerner
- Medisoft
- Kareo
What is the qualification of Medical Collector?
High school diploma or equivalent; experience in medical billing or collections preferred.
