Fine Dining Server job description
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What does a Fine Dining Server do?
The Fine Dining Server ensures an exceptional dining experience by providing attentive service, detailed knowledge of the menu, and a polished presentation. This role contributes significantly to the restaurant's reputation by delivering high-quality hospitality and enhancing guest satisfaction.
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What are the Key Responsibilities of Fine Dining Server
- Greet and seat guests, presenting menus with special emphasis on daily specialties.
- Explain menu items and beverages, making recommendations when necessary.
- Serve food and beverages promptly and professionally.
- Ensure guest satisfaction by addressing queries or issues promptly.
- Maintain cleanliness and organization of the service area.
- Collaborate with kitchen staff and other servers to ensure timely and accurate order fulfillment.
- Process payments and handle guest receipts.
What are the Skills and Requirements for a Fine Dining Server?
- In-depth knowledge of fine dining service and etiquette.
- Excellent communication and interpersonal skills.
- Ability to stay calm and efficient under pressure.
- Strong attention to detail and presentation.
- Teamwork-oriented with strong ability to collaborate.
What are the KPIs to track for Fine Dining Server?
Fine Dining Server performance is evaluated based on customer feedback, table turnover efficiency, upselling success, and compliance with service standards and protocols.
Customer Satisfaction
Positive guest feedback and repeat visits.
Table Turnover Rate
Efficiently manage table times to maximize occupancy.
Upselling
Effective upselling contributes to increased average check size.
Reports to
Restaurant Manager
Collaborates with
Kitchen Staff, Host/Hostess
Leads
Busboys (in absence of Busboy Supervisor)
Are any specific tools or software required for the Fine Dining Server role?
- POS Systems
- Reservation Management Software
What is the qualification of Fine Dining Server?
High school diploma or equivalent, with prior experience in high-end dining service preferred.
