Shipping Manager job description
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What does a Shipping Manager do?
The Shipping Manager is responsible for overseeing the efficient and timely dispatch and delivery of goods. This position ensures proper management of shipping processes and optimization of logistics operations to support company objectives and customer satisfaction.

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What are the Key Responsibilities of Shipping Manager
- Manage daily shipping and logistics operations.
- Coordinate with vendors and carriers for shipping schedules.
- Ensure compliance with shipping regulations and safety standards.
- Oversee inventory management and control systems.
- Implement cost-effective and efficient shipping methods.
- Monitor and improve the shipping process performance metrics.
- Manage and lead the shipping team.
- Handle shipping documentation and customs forms as required.
- Maintain relationships with shipping carriers and negotiate rates.
What are the Skills and Requirements for a Shipping Manager?
- Strong understanding of logistics and supply chain management.
- Proficient in shipping and inventory control software.
- Excellent organizational and problem-solving skills.
- Effective communication and leadership abilities.
- Ability to work in a fast-paced environment.
What are the KPIs to track for Shipping Manager?
The Shipping Manager's performance is evaluated through on-time delivery rates, shipping cost reduction, and the efficiency of shipping operations and process improvements.
On-Time Delivery
Ensure timely dispatch and delivery of goods.
Shipping Cost Management
Reducing shipping expenses while maintaining service quality.
Operational Efficiency
Improvement in shipping process efficiency and speed.
Reports to
Logistics Director
Collaborates with
Inventory Control Team, Warehouse Staff
Leads
Shipping Coordinators, Warehouse Associates
Are any specific tools or software required for the Shipping Manager role?
- SAP
- Oracle Transportation Management
- FedEx Ship Manager
- Microsoft Excel
What is the qualification of Shipping Manager?
Bachelor's degree in Logistics, Supply Chain Management, or a related field; 3-5 years of experience in shipping or logistics management.
