ERP Manager job description
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What does a ERP Manager do?
The ERP Manager is responsible for overseeing the organization's enterprise resource planning systems to ensure they are operating efficiently and meeting company objectives. This role is key in integrating all facets of business operations, enhancing productivity, and supporting decision-making processes.
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What are the Key Responsibilities of ERP Manager
- Manage and optimize ERP system performance to meet business requirements.
- Coordinate with cross-functional teams to gather requirements and implement system enhancements.
- Oversee the integration of new systems and processes into the ERP environment.
- Lead and train ERP support staff to provide continuous system support.
- Ensure compliance with IT policies and maintain system security.
- Conduct regular system audits and generate performance reports.
- Work closely with vendors and consultants to resolve system issues.
- Plan and manage ERP system upgrades and patches.
What are the Skills and Requirements for a ERP Manager?
- Proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics.
- Strong project management and organizational skills.
- Excellent problem-solving and analytical abilities.
- Ability to work collaboratively with cross-functional teams.
- Effective communication and interpersonal skills.
- Exceptional attention to detail.
What are the KPIs to track for ERP Manager?
The ERP Manager focuses on improvements in system efficiency, successful integration of business processes, maintaining high system uptime, and ensuring end-user satisfaction.
System Efficiency
Optimize system operations for speed and reliability.
Process Integration
Seamless integration of business processes through ERP.
User Satisfaction
Maintain or improve user satisfaction ratings for the ERP system.
Reports to
Chief Information Officer
Collaborates with
IT Team, Department Managers, External Vendors
Leads
ERP Support Team
Are any specific tools or software required for the ERP Manager role?
- SAP
- Oracle ERP
- Microsoft Dynamics
- SQL
- JIRA
What is the qualification of ERP Manager?
Bachelor's degree in Information Technology, Computer Science, or related field; a minimum of 5 years experience in managing ERP systems.
