Room Attendant job description

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What does a Room Attendant do?

The Room Attendant is essential in maintaining the cleanliness and comfort of guest rooms, ensuring a welcoming environment for guests. This role contributes to guest satisfaction by providing high-quality housekeeping services and adhering to hotel standards.

Free Room Attendant Job Description Template

Free Room Attendant Job Description Template

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What are the Key Responsibilities of Room Attendant

  • Clean and tidy guest rooms according to hotel standards.
  • Replace used towels and replenish bathroom supplies.
  • Make beds, change linens, and vacuum floors.
  • Report any technical issues or maintenance needs.
  • Ensure all assigned rooms are clean and presentable by end of shift.
  • Adhere to health and safety regulations while performing duties.

What are the Skills and Requirements for a Room Attendant?

  • Attention to detail for thorough cleaning tasks.
  • Time management skills for efficient room turnover.
  • Ability to work independently with minimal supervision.
  • Good communication skills for interacting with guests.

What are the KPIs to track for Room Attendant?

The Room Attendant's performance is evaluated based on the quality of room cleanliness, adherence to cleaning schedules, guest feedback on room conditions, and compliance with health standards in housekeeping practices.
Room Cleanliness
Maintain high standards of cleanliness in all assigned areas.
Efficiency
Complete cleaning tasks within designated timeframes.
Guest Satisfaction
Positive feedback from guests regarding room conditions.
Reports to
Housekeeping Supervisor
Collaborates with
Front Desk Staff, Maintenance Team
Leads

Are any specific tools or software required for the Room Attendant role?

  • Vacuum Cleaner
  • Cleaning Supplies

What is the qualification of Room Attendant?

High school diploma or equivalent; previous experience in housekeeping preferred but not required.

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