The Room Attendant is essential in maintaining the cleanliness and comfort of guest rooms, ensuring a welcoming environment for guests. This role contributes to guest satisfaction by providing high-quality housekeeping services and adhering to hotel standards.
- Clean and tidy guest rooms according to hotel standards.
- Replace used towels and replenish bathroom supplies.
- Make beds, change linens, and vacuum floors.
- Report any technical issues or maintenance needs.
- Ensure all assigned rooms are clean and presentable by end of shift.
- Adhere to health and safety regulations while performing duties.
- Attention to detail for thorough cleaning tasks.
- Time management skills for efficient room turnover.
- Ability to work independently with minimal supervision.
- Good communication skills for interacting with guests.
The Room Attendant's performance is evaluated based on the quality of room cleanliness, adherence to cleaning schedules, guest feedback on room conditions, and compliance with health standards in housekeeping practices.
Room Cleanliness
Maintain high standards of cleanliness in all assigned areas.
Efficiency
Complete cleaning tasks within designated timeframes.
Guest Satisfaction
Positive feedback from guests regarding room conditions.
Reports to
Housekeeping Supervisor
Collaborates with
Front Desk Staff, Maintenance Team
Leads
- Vacuum Cleaner
- Cleaning Supplies
High school diploma or equivalent; previous experience in housekeeping preferred but not required.
