Computer Technician job description
Get a professionally crafted Computer Technician Job Description Template to save time and attract the right candidates. Our template is tailored for clarity, consistency, and ease of customization, helping you create job descriptions that stand out to top talent.
Need a template?
Download Template
Hiring for this role?
Source Candidate Faster
What does a Computer Technician do?
The Computer Technician is essential in maintaining and troubleshooting computer systems, ensuring smooth operation and minimal downtime. This role supports organizational efficiency by providing technical support and implementing solutions to hardware and software issues.
Write effective job descriptions in minutes with our free templates, designed to attract top talent.
Professionally crafted templates
Editable and easy to customize
Proven to save time
What are the Key Responsibilities of Computer Technician
- Diagnose and resolve hardware and software issues.
- Install, configure, and maintain computer systems.
- Perform regular system updates and backups.
- Provide technical support to end-users via phone or in-person.
- Set up new workstations for employees.
- Maintain inventory of IT equipment.
What are the Skills and Requirements for a Computer Technician?
- Strong knowledge of computer hardware components.
- Proficient in operating systems like Windows, macOS, Linux.
- Excellent problem-solving skills with attention to detail.
- Good communication skills for user support.
What are the KPIs to track for Computer Technician?
The Computer Technician's performance is evaluated based on the resolution time for technical issues, user satisfaction ratings from support services provided, adherence to maintenance schedules, and successful implementation of system upgrades without disruptions.
Issue Resolution Time
Average time taken to resolve technical problems.
User Satisfaction
Feedback scores from users on IT support services.
System Maintenance
Adherence to scheduled maintenance tasks
Reports to
IT Manager
Collaborates with
IT Support Team
Leads
Are any specific tools or software required for the Computer Technician role?
- Microsoft Office Suite
- Remote Desktop Tools (e.g., TeamViewer)
What is the qualification of Computer Technician?
Associate degree in Information Technology or related field; 2-3 years experience as a Computer Technician or similar role.
