Mail Sorter job description
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What does a Mail Sorter do?
The Mail Sorter ensures efficient distribution of mail by organizing and categorizing incoming and outgoing postal items. This role is crucial to maintaining effective postal operations and ensuring timely delivery within the organization.

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What are the Key Responsibilities of Mail Sorter
- Sort and organize mail according to delivery routes.
- Prepare the mail for dispatch by bundling and labeling.
- Operate sorting machines and troubleshoot minor issues.
- Maintain an accurate record of incoming and outgoing mail.
- Assist in label production and mail weighing tasks.
- Ensure that all mail is sorted to meet delivery deadlines.
What are the Skills and Requirements for a Mail Sorter?
- Attention to detail to correctly sort and categorize mail.
- Ability to operate mail sorting machines effectively.
- Good organizational skills for managing time-sensitive tasks.
- Physical stamina to lift and move mail constantly.
What are the KPIs to track for Mail Sorter?
The Mail Sorter's performance is measured by the accuracy and speed of sorting, the timely dispatch of mail, and minimal incidents of misdelivered items.
Sorting Accuracy
Percentage of correctly sorted mail items.
Timeliness
Adherence to mail dispatch schedules.
Error Rate
Reduction in misdelivered or misplaced items.
Reports to
Mailroom Supervisor
Collaborates with
Mailroom Staff, Delivery Personnel
Leads
N/A
Are any specific tools or software required for the Mail Sorter role?
- Sorting Machines
- Label Printers
- Weighing Scales
What is the qualification of Mail Sorter?
High school diploma or equivalent; previous experience in mail handling or sorting preferred.
