CCTV Technician job description
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What does a CCTV Technician do?
The CCTV Technician is responsible for installing, maintaining, and repairing closed-circuit television systems to ensure effective surveillance and security of premises. This role is vital for preventing and responding to security incidents, contributing to safety and asset protection goals.
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What are the Key Responsibilities of CCTV Technician
- Install, configure, and calibrate CCTV systems for optimal performance.
- Conduct regular maintenance checks and repairs to ensure system functionality.
- Troubleshoot issues and provide timely resolutions to technical problems.
- Collaborate with security teams to design surveillance systems tailored to specific needs.
- Document and log service activities accurately.
- Ensure compliance with security and privacy protocols during installation and maintenance.
- Stay updated with the latest CCTV technology advancements and best practices.
What are the Skills and Requirements for a CCTV Technician?
- Technical proficiency in CCTV systems and related equipment.
- Excellent problem-solving skills and attention to detail.
- Strong ability to interpret technical manuals and wiring diagrams.
- Good communication skills for interacting with clients and team members.
What are the KPIs to track for CCTV Technician?
Performance evaluation based on successful installation and maintenance of CCTV systems, response time to troubleshoot issues, and overall system uptime and reliability.
System Uptime
Maintain high operational uptime of CCTV systems.
Response Time
Quick turnaround in addressing system failures or repairs.
Customer Satisfaction
Positive feedback from users regarding system installation and performance.
Reports to
Security Systems Manager
Collaborates with
Security Personnel, IT Department
Leads
Junior Technicians
Are any specific tools or software required for the CCTV Technician role?
- IP Cameras
- DVR/NVR Systems
- Cabling and Networking Tools
- Voltage Meters
What is the qualification of CCTV Technician?
High school diploma or equivalent; certification in electronics or related technical field preferred; 2-3 years of experience with CCTV systems installation and maintenance.
