Bike Mechanic job description
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What does a Bike Mechanic do?
The Bike Mechanic is responsible for maintaining and repairing bicycles, ensuring they are safe and optimally functional for riders. This role contributes significantly to customer satisfaction and repeat business by delivering high-quality bicycle maintenance services.
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What are the Key Responsibilities of Bike Mechanic
- Inspect bicycles to determine necessary repairs and maintenance.
- Repair, adjust, and replace bike parts as needed.
- Perform regular bike tune-ups to ensure safety and performance.
- Maintain inventory of bike spare parts and tools.
- Educate customers on bike maintenance and safety practices.
- Assemble and test new bicycles before they are sold.
- Keep detailed records of all repairs and services provided.
What are the Skills and Requirements for a Bike Mechanic?
- Proficiency in bike repair and maintenance techniques.
- Strong mechanical skills and attention to detail.
- Knowledge of different bike types and components.
- Excellent problem-solving abilities.
- Customer service and communication skills.
What are the KPIs to track for Bike Mechanic?
The Bike Mechanic's performance is evaluated based on efficient repair turnarounds, minimal return rates due to repair issues, and customer feedback on service quality and satisfaction.
Repair Efficiency
Timeliness of repair services.
Quality Control
Low return rates on repairs.
Customer Satisfaction
Positive customer feedback on services provided.
Reports to
Workshop Manager
Collaborates with
Sales Associates, Inventory Management Team
Leads
Junior Mechanics
Are any specific tools or software required for the Bike Mechanic role?
- Bike Repair Stand
- Hex Keys
- Wrench Set
- Torque Wrench
- Chain Cleaner
What is the qualification of Bike Mechanic?
High school diploma or equivalent, with 2-3 years of experience as a bike mechanic or in a related field.
