Sales Attendant job description
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What does a Sales Attendant do?
The Sales Attendant plays a crucial role in delivering excellent customer service, assisting with sales, and ensuring an organized and welcoming store environment. This position contributes to company growth by directly engaging with customers and driving sales through effective communication and product knowledge.
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What are the Key Responsibilities of Sales Attendant
- Greet and assist customers as they enter the store.
- Provide product information and recommendations to customers.
- Process sales transactions accurately and efficiently.
- Maintain cleanliness and organization of the sales floor.
- Monitor inventory levels and restock shelves as necessary.
- Address customer inquiries and resolve complaints promptly.
- Collaborate with team members to achieve sales targets.
What are the Skills and Requirements for a Sales Attendant?
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced retail environment.
- Basic math skills for handling transactions.
- Detail-oriented with strong organizational skills.
- Friendly and helpful attitude.
What are the KPIs to track for Sales Attendant?
The Sales Attendant's performance is evaluated through customer satisfaction scores, sales targets achievement, and the upkeep of a well-organized sales environment.
Customer Satisfaction
Consistently high customer satisfaction ratings.
Sales Targets
Achievement of assigned sales goals.
Store Presentation
Maintained cleanliness and organization of the sales area.
Reports to
Store Manager
Collaborates with
Fellow sales attendants, stock clerks
Leads
Not applicable
Are any specific tools or software required for the Sales Attendant role?
- Point of Sale (POS) system
- Inventory management software
What is the qualification of Sales Attendant?
High school diploma or equivalent; prior experience in a retail sales environment is preferred but not required.
