Wireless Technician job description
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What does a Wireless Technician do?
The Wireless Technician is essential in maintaining and optimizing wireless communication systems for seamless connectivity. This role ensures the deployment and repair of telecom equipment, contributing to reliable and efficient wireless communication services crucial for client satisfaction.
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What are the Key Responsibilities of Wireless Technician
- Install, test, and maintain wireless telecommunications equipment.
- Diagnose technical issues and repair wireless devices.
- Ensure compliance with industry standards and safety regulations.
- Perform routine checks and preventive maintenance on wireless infrastructure.
- Collaborate with network engineers to enhance system performance.
- Document procedures and service logs accurately.
- Assist in designing and implementing network enhancements.
- Provide technical support to customers and resolve connectivity issues.
What are the Skills and Requirements for a Wireless Technician?
- Proficiency in wireless technologies and telecommunications systems.
- Strong troubleshooting and technical problem-solving skills.
- Knowledge of safety regulations and compliance standards.
- Effective communication and customer service skills.
- Ability to work efficiently in team-oriented environments.
What are the KPIs to track for Wireless Technician?
The Wireless Technician's performance is gauged through timely resolution of technical issues, optimization of wireless network performance, and adherence to quality and safety standards during equipment installations and maintenance activities.
Issue Resolution Time
Reduce average time taken to resolve technical issues.
Network Performance
Ensure optimal functionality and minimal downtime of wireless systems.
Compliance and Safety
Maintain compliance with safety standards and regulations during operations.
Reports to
Network Operations Manager
Collaborates with
Network Engineers, Technical Support Teams
Leads
Field Technicians
Are any specific tools or software required for the Wireless Technician role?
- Signal Analyzers
- Spectrum Analyzers
- Frequency Counters
- Network Management Software
What is the qualification of Wireless Technician?
Associate degree in Telecommunications or related field; 2-4 years of experience in wireless systems.
