Volunteer Coordinator job description
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What does a Volunteer Coordinator do?
The Volunteer Coordinator is responsible for recruiting, training, and overseeing volunteers to support the organization's programs and events. This role ensures volunteers have a meaningful experience while contributing to the organization's mission and goals.
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What are the Key Responsibilities of Volunteer Coordinator
- Develop and implement a volunteer recruitment plan.
- Conduct volunteer orientation and training sessions.
- Match volunteers with appropriate roles based on skills and interests.
- Supervise and provide guidance to volunteers during events.
- Maintain volunteer records and track volunteer hours.
- Evaluate volunteer programs and suggest improvements.
- Communicate regularly with volunteers to ensure their satisfaction.
What are the Skills and Requirements for a Volunteer Coordinator?
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using volunteer management software.
- Ability to motivate and inspire volunteers.
- Problem-solving skills and attention to detail.
What are the KPIs to track for Volunteer Coordinator?
The Volunteer Coordinator's success is measured by the retention rate of volunteers, the number of successfully filled volunteer roles, and the level of satisfaction reported by volunteers and program stakeholders.
Volunteer Retention
Achieving a high retention rate of volunteers over time.
Role Fulfillment
Successfully filling all volunteer roles for events and programs.
Volunteer Satisfaction
Ensuring high levels of satisfaction as reported by volunteers.
Reports to
Program Director
Collaborates with
Event Managers, Community Partners
Leads
Volunteer Teams
Are any specific tools or software required for the Volunteer Coordinator role?
- Volunteer Management Software
- Microsoft Office Suite
- CRM Platforms
What is the qualification of Volunteer Coordinator?
Bachelor's degree in Human Services, Management, or a related field, with 2-3 years of experience in volunteer coordination or community engagement.
