Operations Supervisor job description
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What does a Operations Supervisor do?
The Operations Supervisor is responsible for overseeing daily operations to ensure efficiency and productivity. This role is crucial in maintaining operational standards, optimizing processes, and supporting the team to achieve company objectives.
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What are the Key Responsibilities of Operations Supervisor
- Supervise daily operations and ensure adherence to company policies.
- Coordinate with different departments to streamline processes.
- Monitor performance metrics and implement improvements as needed.
- Train, mentor, and evaluate team members' performance.
- Ensure compliance with safety regulations and quality standards.
- Manage inventory levels and order supplies as necessary.
What are the Skills and Requirements for a Operations Supervisor?
- Strong leadership and organizational skills.
- Excellent problem-solving abilities.
- Proficient in using operations management software like SAP or Oracle ERP systems.
- Effective communication skills for team coordination.
What are the KPIs to track for Operations Supervisor?
The Operations Supervisor's performance is evaluated based on operational efficiency improvements, adherence to safety protocols, reduction in downtime or delays, and successful implementation of process enhancements within set timelines.
Operational Efficiency
Increase in productivity rates through optimized processes.
Safety Compliance
Adherence to safety protocols with minimal incidents.
Process Improvement
Successful implementation of new procedures that enhance workflow efficiency.
Reports to
Operations Manager
Collaborates with
Logistics Team, Quality Assurance Department
Leads
Operations Staff
Are any specific tools or software required for the Operations Supervisor role?
- SAP ERP System
- Oracle ERP System
What is the qualification of Operations Supervisor?
Bachelor's degree in Business Administration or related field; 3-5 years experience in an operational supervisory role.
