Surveillance Operator job description
Get a professionally crafted Surveillance Operator Job Description Template to save time and attract the right candidates. Our template is tailored for clarity, consistency, and ease of customization, helping you create job descriptions that stand out to top talent.
Need a template?
Download Template
Hiring for this role?
Source Candidate Faster
What does a Surveillance Operator do?
The Surveillance Operator plays a critical role in maintaining security and safety by monitoring live video feeds and reporting suspicious activities. This position is essential for preventing theft, vandalism, and other unlawful activities within the premises through effective surveillance techniques.
Write effective job descriptions in minutes with our free templates, designed to attract top talent.
Professionally crafted templates
Editable and easy to customize
Proven to save time
What are the Key Responsibilities of Surveillance Operator
- Monitor live video surveillance feeds from multiple cameras.
- Report suspicious activities or security breaches promptly.
- Maintain detailed logs and reports for all incidents.
- Ensure all surveillance equipment is functioning correctly.
- Collaborate with security teams to respond to incidents.
- Assist in investigations by providing video evidence.
- Stay alert and focused during shifts to ensure nothing is missed.
- Maintain confidentiality and privacy of all monitored activities.
- Participate in ongoing training related to security protocols.
What are the Skills and Requirements for a Surveillance Operator?
- Strong observational skills and attention to detail.
- Excellent communication and reporting abilities.
- Proficiency with CCTV and other surveillance technologies.
- Ability to remain focused and alert for long periods.
- Strong ethical judgement and high integrity.
- Effective collaboration with security and law enforcement professionals.
- Basic computer literacy for record-keeping and report generation.
What are the KPIs to track for Surveillance Operator?
The performance of the Surveillance Operator is evaluated based on the accuracy of incident reporting, effective monitoring and detection rates, adherence to surveillance protocols, and response effectiveness in coordination with security personnel.
Incident Detection
Prompt identification and reporting of suspicious activities.
Equipment Maintenance
Ensuring surveillance systems are operational at all times.
Response Coordination
Effective collaboration with security teams during incidents.
Reports to
Security Manager
Collaborates with
Security Officers, Law Enforcement
Leads
Are any specific tools or software required for the Surveillance Operator role?
- CCTV systems
- Video Management Software
- Access Control Systems
What is the qualification of Surveillance Operator?
High school diploma or equivalent, with experience in security or surveillance operations preferred.
