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The Store Cashier plays a vital role in providing customer service and ensuring the smooth operation of the checkout process. This position is essential for maintaining customer satisfaction and managing transactions efficiently in alignment with store policies.
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- Process customer purchases accurately using point-of-sale systems.
- Handle cash, credit, and debit transactions with care.
- Maintain a clean and organized checkout area.
- Assist customers with product inquiries and returns.
- Balance the cash register at the end of each shift.
- Report discrepancies to store management.
- Follow store policies regarding cash handling and loss prevention.
- Proficiency in basic math and transaction handling.
- Familiarity with point-of-sale systems.
- Strong customer service and communication skills.
- Attention to detail and accuracy.
- Ability to handle stressful situations calmly and effectively.
Cashiers are evaluated based on transaction accuracy, speed of checkout, quality of customer service, and adherence to cash handling procedures.
Transaction Accuracy
Minimizing cash register errors and discrepancies.
Customer Service
Providing friendly and efficient service to customers.
Checkout Speed
Reducing time per transaction without compromising accuracy.
Reports to
Store Manager
Collaborates with
Sales Associates, Inventory Staff
Leads
None
- Point-of-Sale System (POS)
- Barcode Scanner
- Receipt Printer
High school diploma or equivalent; experience in retail environments preferred.
