What does a Document Controller do?

The Document Controller is essential in managing and maintaining the company's documentation processes, ensuring that all documents are accurately filed, easily accessible, and compliant with regulatory standards. This role supports operational efficiency by streamlining document workflows and safeguarding critical information.

What are the Key Responsibilities of Document Controller?

  • Manage the document control process for both electronic and hard copy documents.
  • Ensure all documentation meets company quality standards and compliance requirements.
  • Maintain a comprehensive filing system for easy retrieval of documents.
  • Coordinate with project teams to ensure timely submission of required documentation.
  • Review and update technical documents such as manuals, procedures, and specifications.
  • Track document versions to ensure only current versions are in use.
  • Facilitate audits by providing necessary documentation promptly.

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What are the Skills and Requirements for a Document Controller?

  • Proficient in document management software like SharePoint or Documentum.
  • Strong organizational skills with attention to detail.
  • Excellent communication skills for coordinating across departments.
  • Ability to manage multiple tasks efficiently under tight deadlines.

What are the KPIs to track for Document Controller?

The performance of the Document Controller is evaluated based on accuracy in maintaining records, timeliness in processing requests for information retrievals, adherence to compliance standards, and successful facilitation during audits without discrepancies or delays.
Accuracy
Maintain high accuracy levels in record-keeping.
Timeliness
Ensure prompt processing of document requests.
Compliance
Adhere strictly to regulatory standards during audits.
Reports to
Project Manager or Quality Assurance Manager
Collaborates with
Project Teams, Quality Assurance Department
Leads

Are any specific tools or software required for the Document Controller role?

  • SharePoint
  • Documentum
  • Microsoft Office Suite

What is the qualification of Document Controller?

Associate's degree or higher; 2-4 years experience in document control or related field preferred.