Barista job description
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What does a Barista do?
The Barista is responsible for crafting high-quality coffee beverages and providing exceptional customer service. This role contributes to the café's success by ensuring customer satisfaction and maintaining a welcoming atmosphere.
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What are the Key Responsibilities of Barista
- Prepare and serve coffee drinks consistently according to recipes.
- Maintain cleanliness of work areas, equipment, and utensils.
- Engage with customers in a friendly manner, taking orders accurately.
- Manage inventory levels of coffee beans, milk, syrups, etc.
- Operate espresso machines and other brewing equipment safely.
- Handle cash transactions efficiently using POS systems.
What are the Skills and Requirements for a Barista?
- Proficiency in operating espresso machines and brewing techniques.
- Strong communication skills for effective customer interaction.
- Ability to multitask in a fast-paced environment.
- Attention to detail for quality control.
What are the KPIs to track for Barista?
The Barista's performance is evaluated based on customer satisfaction scores, speed of service during peak hours, consistency in beverage preparation quality, and adherence to health safety standards within the café environment.
Customer Satisfaction
Achieve high ratings on feedback surveys.
Service Speed
Maintain quick order processing times during busy periods.
Beverage Quality
Ensure consistent taste and presentation across all drinks served.
Reports to
Café Manager
Collaborates with
Fellow Baristas, Kitchen Staff
Leads
Are any specific tools or software required for the Barista role?
- Espresso Machine
- Grinder
- POS System
What is the qualification of Barista?
High school diploma or equivalent; previous experience as a barista preferred but not required. Training will be provided on-site.
