Pharmacy Cashier job description
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What does a Pharmacy Cashier do?
A Pharmacy Cashier is responsible for processing transactions, handling payments, and providing customer service in a pharmacy setting. This role supports the pharmacy team by ensuring smooth front-end operations and assisting with customer inquiries and purchases.
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What are the Key Responsibilities of Pharmacy Cashier
- Process payments for prescriptions and over-the-counter medications efficiently.
- Ensure accurate pricing and handle cash transactions securely.
- Assist customers with locating products and answering basic inquiries.
- Maintain a clean and organized checkout area.
- Handle returns and exchanges in compliance with store policies.
- Collaborate with pharmacy staff to ensure accurate inventory of front-end items.
- Provide excellent customer service to enhance patient satisfaction.
What are the Skills and Requirements for a Pharmacy Cashier?
- Basic math skills for cash handling and transaction processing.
- Familiarity with point-of-sale (POS) systems.
- Strong customer service and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail for accurate pricing and inventory management.
What are the KPIs to track for Pharmacy Cashier?
A Pharmacy Cashier's performance is assessed based on transaction accuracy, customer service satisfaction, speed of service, and adherence to cash handling procedures.
Transaction Accuracy
Maintain high accuracy rate in transaction handling.
Customer Service
Achieve high customer satisfaction scores.
Speed of Service
Quickly process transactions to reduce wait times.
Reports to
Pharmacy Manager
Collaborates with
Pharmacists, Pharmacy Technicians
Leads
N/A
Are any specific tools or software required for the Pharmacy Cashier role?
- Point-of-Sale (POS) System
- Cash Register
What is the qualification of Pharmacy Cashier?
High school diploma or equivalent; previous cashier or retail experience preferred.
