Poker Dealer job description
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What does a Poker Dealer do?
The Poker Dealer is vital in maintaining an engaging and secure gaming atmosphere at the poker table. This role involves managing game flow, dealing cards, and ensuring adherence to casino rules to enhance player experience and company reputation.
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What are the Key Responsibilities of Poker Dealer
- Manage the flow of the game and ensure rules are adhered to.
- Deal cards and manage poker chips during games.
- Monitor player behavior for fairness and adherence to etiquette.
- Collect the rake for the house and manage pot amounts.
- Communicate effectively with players to provide a welcoming gaming experience.
- Report any suspicious activity or disputes to management.
- Maintain a clear and organized table environment.
- Provide players with information regarding game rules and promotions.
- Assist in seating players and initiating new games as needed.
What are the Skills and Requirements for a Poker Dealer?
- Strong understanding of poker rules and variations.
- Excellent customer service and communication skills.
- Ability to perform basic math quickly and accurately.
- Attention to detail and the ability to maintain composure in a high-paced environment.
- Strong interpersonal skills for fostering a positive gaming experience.
What are the KPIs to track for Poker Dealer?
Poker Dealer performance is measured by the speed and accuracy of dealing, player satisfaction scores, adherence to gaming regulations, and contribution to creating a secure gaming environment.
Game Speed and Efficiency
Efficient management of game flow and resolution of issues.
Player Satisfaction
High levels of customer feedback and engagement.
Regulatory Compliance
Adherence to casino gaming laws and internal protocols.
Reports to
Pit Boss
Collaborates with
Security Team, Other Dealers
Leads
None
Are any specific tools or software required for the Poker Dealer role?
- Automatic Card Shuffler
- Chips Management System
What is the qualification of Poker Dealer?
High school diploma or equivalent required; experience dealing poker preferred. Must hold or be able to obtain a casino gaming license.
