Manicurist job description
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What does a Manicurist do?
The Manicurist is responsible for providing high-quality nail care services, including manicures and pedicures, to clients. This role involves enhancing customer satisfaction by maintaining high hygiene standards, offering excellent customer service, and staying updated with nail care trends.
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What are the Key Responsibilities of Manicurist
- Perform manicures and pedicures, including nail shaping, cuticle care, and polish application.
- Maintain sanitation protocols to provide a clean and safe environment for clients.
- Advise clients on nail care, beauty treatments, and products.
- Upsell nail care products and other spa services to clients.
- Keep updated with the latest nail care products, techniques, and trends.
- Manage appointment schedules and ensure timely service provision.
- Address client queries or concerns professionally.
What are the Skills and Requirements for a Manicurist?
- Proficiency in a variety of nail care techniques and tools.
- Strong customer service and interpersonal skills.
- Attention to detail and precision in service delivery.
- Ability to maintain hygiene and sanitation standards.
- Effective communication skills to advise and upsell products.
- Time management skills to handle appointments efficiently.
What are the KPIs to track for Manicurist?
The Manicurist's performance is evaluated based on client satisfaction, returning clients, adherence to sanitation protocols, and revenue generated from services and product sales.
Client Satisfaction
Maintain high client satisfaction ratings.
Service Revenue
Achieve sales targets for nail services and products.
Hygiene and Sanitation
Adherence to hygiene standards with no infractions.
Reports to
Salon Manager
Collaborates with
Receptionists, Other Salon Staff
Leads
N/A
Are any specific tools or software required for the Manicurist role?
- Nail Clippers
- Buffers
- Files
- Cuticle Pushers
- Nail Polish and Removers
What is the qualification of Manicurist?
Certificate or diploma in cosmetology or a related field; state licensure; experience in nail care is preferred.
