Gas Station Cashier job description
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What does a Gas Station Cashier do?
The Gas Station Cashier is responsible for ensuring efficient customer service at the fuel station by handling transactions, maintaining cleanliness, and stocking the store. This role is essential in providing a positive customer experience and supporting daily station operations.
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What are the Key Responsibilities of Gas Station Cashier
- Handle cash, credit, and debit card transactions accurately.
- Maintain cleanliness of the store and station premises.
- Stock shelves and coolers with products.
- Assist customers with fuel pump operations.
- Monitor fuel inventory levels and report shortages.
- Ensure compliance with health and safety regulations.
- Process lottery and other special transactions.
- Provide exceptional customer service to all patrons.
What are the Skills and Requirements for a Gas Station Cashier?
- Effective communication and customer service skills.
- Basic math skills for handling transactions.
- Attention to detail and organizational skills.
- Ability to handle stressful situations calmly.
- Teamwork skills for collaborating with other staff members.
What are the KPIs to track for Gas Station Cashier?
Performance is assessed through customer satisfaction scores, accuracy in transactions, maintaining store cleanliness, and adherence to safety protocols.
Customer Satisfaction
High ratings in customer feedback surveys.
Transaction Accuracy
Maintain accurate cash handling records.
Store Cleanliness
Consistency in maintaining a clean and organized store environment.
Reports to
Gas Station Manager
Collaborates with
Fuel Attendants, Store Managers
Leads
N/A
Are any specific tools or software required for the Gas Station Cashier role?
- Point of Sale (POS) Systems
- Lottery Terminal
- Credit Card Machine
What is the qualification of Gas Station Cashier?
High school diploma or equivalent; previous experience in retail or customer service is advantageous.
