Dog Groomer job description
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What does a Dog Groomer do?
The Dog Groomer ensures pets are pampered and well-maintained by providing expert grooming services. This role contributes to a pet's health and hygiene, boosting customer satisfaction by ensuring pets look and feel their best.
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What are the Key Responsibilities of Dog Groomer
- Bathe, brush, and blow-dry pets to their specific needs.
- Trim and shape pets’ coats according to breed standards or customer requests.
- Clean and clip pets’ nails and ears safely and hygienically.
- Maintain grooming equipment, ensuring cleanliness and good working order.
- Monitor and ensure pet safety and well-being during appointments.
- Consult with pet owners about grooming styles and care tips.
- Manage appointment scheduling and customer service interactions.
What are the Skills and Requirements for a Dog Groomer?
- Profound knowledge of different dog breeds and their grooming requirements.
- Skillful in handling animals calmly and compassionately.
- Ability to identify potential health issues, such as skin conditions.
- Excellent communication skills for interacting with pet owners.
- Physical stamina to handle and groom large or unruly animals.
What are the KPIs to track for Dog Groomer?
The performance of a Dog Groomer is assessed based on customer satisfaction ratings, the number of returned customers, successful pet grooming appointments, and the condition and cleanliness of grooming tools and spaces.
Customer Satisfaction
High ratings and positive feedback from pet owners.
Repeat Business
Increase in the number of returning clients.
Safety and Cleanliness
Adherence to safety standards and maintenance of a clean workspace.
Reports to
Pet Salon Manager
Collaborates with
Other Groomers, Receptionists
Leads
N/A
Are any specific tools or software required for the Dog Groomer role?
- Shampoo and Conditioners
- Clippers and Blades
- Brushes and Combs
- Dryers
- Scissors
What is the qualification of Dog Groomer?
High school diploma or equivalent; Certification from a grooming academy and experience in a pet grooming environment preferred.
