Customs Broker job description
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What does a Customs Broker do?
The Customs Broker is responsible for ensuring that shipments meet all applicable laws to facilitate the smooth import and export of goods. This role is crucial in helping companies navigate the complexities of international trade and maintaining compliance with customs regulations.
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What are the Key Responsibilities of Customs Broker
- Prepare and process import and export documentation according to customs regulations.
- Classify goods according to tariff coding systems.
- Advise clients on import and export restrictions, tariff systems, insurance requirements, and all other customs-related matters.
- Coordinate transportation and storage of imported goods.
- Liaise with government agencies to expedite shipments.
- Monitor and track shipments to ensure timely delivery.
- Resolve issues related to customs delays and queries.
- Stay updated on changes to customs laws and procedures.
What are the Skills and Requirements for a Customs Broker?
- Extensive knowledge of customs regulations and procedures.
- Proficient in using customs management systems and software.
- Excellent communication and negotiation skills.
- Strong attention to detail and organizational skills.
- Ability to work under pressure and manage multiple tasks.
- Problem-solving skills.
What are the KPIs to track for Customs Broker?
The Customs Broker's performance is evaluated based on timely and accurate customs clearance, compliance with all regulations, reduction in delays and penalties, and client satisfaction with brokerage services.
Customs Clearance Efficiency
Achievement of quick and accurate customs processing times.
Regulatory Compliance
Maintenance of high compliance rates with customs laws and regulations.
Client Satisfaction
High client satisfaction scores regarding brokerage services.
Reports to
Logistics Manager
Collaborates with
Freight Forwarders, Supply Chain Teams
Leads
Customs Documentation Assistants
Are any specific tools or software required for the Customs Broker role?
- ACE (Automated Commercial Environment)
- Customs Brokerage Software
- HTS Code Classification Tools
What is the qualification of Customs Broker?
Certification as a Licensed Customs Broker; Bachelor's degree in Business, International Trade, or equivalent experience with 3-5 years in customs brokerage.
