Computer Operator job description
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What does a Computer Operator do?
The Computer Operator ensures seamless and efficient computer system operations essential for organizational productivity. This position is crucial for maintaining system uptime, executing scheduled tasks, and troubleshooting operational issues.
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What are the Key Responsibilities of Computer Operator
- Monitor and control computer systems and networks.
- Execute batch processing jobs and scheduled maintenance.
- Perform system backups and data recovery tasks.
- Troubleshoot system failures and coordinate solutions.
- Maintain records of daily data communication transactions.
- Ensure security protocols are followed and manage access.
- Prepare reports on system performance and incidents.
What are the Skills and Requirements for a Computer Operator?
- Proficiency in operating system management and application software.
- Strong problem-solving skills and attention to detail.
- Ability to follow protocols and procedure documentation.
- Good communication skills for documentation and reporting.
- Basic understanding of network and computer hardware.
What are the KPIs to track for Computer Operator?
The Computer Operator's performance is evaluated through system uptime, adherence to operational protocols, successful completion of scheduled tasks, and efficient handling of system incidents and troubleshooting.
System Uptime
Maintain or exceed target system uptime percentage.
Task Completion
Timely execution of scheduled batch jobs and maintenance.
Troubleshooting Efficiency
Minimizing response time to system issues and errors.
Reports to
IT Manager
Collaborates with
Network Administrators, System Analysts
Leads
None
Are any specific tools or software required for the Computer Operator role?
- UNIX/Linux Systems
- Job Scheduling Software
- Backup and Recovery Tools
- Monitoring Applications
- Incident Management Software
What is the qualification of Computer Operator?
High school diploma or equivalent; Associate degree in Computer Science or relevant field preferred. Prior experience in computer operations or IT support roles.
