Mail Handler job description
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What does a Mail Handler do?
The Mail Handler is responsible for sorting, organizing, and distributing mail in a timely manner. This role contributes to efficient mailroom operations and ensures that postal correspondence flows smoothly within an organization.
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What are the Key Responsibilities of Mail Handler
- Sort incoming mail by department or recipient.
- Organize and prepare outgoing mail for pickup and delivery.
- Coordinate with couriers for special deliveries.
- Operate mailroom equipment such as postage meters.
- Maintain records of incoming and outgoing mail.
- Assist with package tracking and resolving delivery issues.
- Ensure mailroom supplies are stocked and ordered as needed.
- Support special mailing projects for the company.
What are the Skills and Requirements for a Mail Handler?
- Proficient in organizing and sorting mail efficiently.
- Strong attention to detail and accuracy.
- Basic computer skills for tracking and logging mail.
- Excellent communication skills for coordinating with departments.
- Physical ability to lift and move mail packages.
What are the KPIs to track for Mail Handler?
The Mail Handler's effectiveness is measured by the speed and accuracy of mail distribution, low instances of misplaced mail, and successful coordination of special deliveries.
Mail Distribution Speed
Timely sorting and delivery of mail to departments.
Accuracy
Low error rate in mail sorting and distribution.
Special Deliveries
Successful execution and tracking of urgent or important deliveries.
Reports to
Facilities Manager
Collaborates with
Various Department Staff
Leads
None
Are any specific tools or software required for the Mail Handler role?
- Postage Meter
- Package Tracking Software
- Mail Sorting Machine
What is the qualification of Mail Handler?
High school diploma or equivalent; previous experience in a mailroom or similar environment is advantageous.
