Baggage Handler job description
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What does a Baggage Handler do?
The Baggage Handler is essential in ensuring the smooth operation of airport logistics by managing the loading and unloading of passenger luggage. This role is crucial in maintaining punctuality in flight schedules and passenger satisfaction by safeguarding their belongings.

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What are the Key Responsibilities of Baggage Handler
- Load and unload passenger luggage from aircraft.
- Operate baggage handling machinery and vehicles safely.
- Ensure proper sorting and transfer of luggage to correct flights.
- Inspect baggage for damage and report any issues.
- Adhere to airport security and safety protocols.
- Assist with luggage storage and retrieval for passengers.
- Communicate with other airport departments to coordinate luggage handling.
What are the Skills and Requirements for a Baggage Handler?
- Physical strength and stamina.
- Ability to operate machinery and vehicles safely.
- Attention to detail and accuracy in handling luggage.
- Excellent communication skills for teamwork.
- Ability to work under tight deadlines and pressure.
What are the KPIs to track for Baggage Handler?
Baggage Handler's efficiency is evaluated based on timely luggage handling, adhering to safety protocols, preventing lost luggage incidents, and maintaining customer satisfaction through quick turnaround times.
Timely Luggage Handling
Meeting turnaround goals for loading and unloading luggage.
Safety Protocols
Adherence to safety and security procedures.
Customer Satisfaction
Minimizing baggage loss and damage incidents.
Reports to
Ramp Supervisor
Collaborates with
Ground Crew, Airport Security
Leads
No leadership responsibilities
Are any specific tools or software required for the Baggage Handler role?
- Conveyor systems
- Baggage carts
- Barcode scanners
What is the qualification of Baggage Handler?
High school diploma or equivalent, with prior experience in a physically demanding role preferred.
