Surveillance Investigator job description
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What does a Surveillance Investigator do?
The Surveillance Investigator is responsible for conducting covert observations and investigations to uncover fraudulent activities or violations. This role plays a critical part in safeguarding the company's assets by providing reliable evidence that can be used in legal proceedings.
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What are the Key Responsibilities of Surveillance Investigator
- Conduct surveillance operations using various methods.
- Document investigative findings with detailed reports.
- Gather evidence for legal proceedings.
- Use video and photographic equipment to record observations.
- Maintain communication with clients and law enforcement officers.
- Adhere to legal and ethical guidelines during investigations.
- Travel to different locations to perform surveillance tasks.
- Analyze surveillance data to identify patterns or discrepancies.
- Testify in court regarding surveillance findings.
What are the Skills and Requirements for a Surveillance Investigator?
- Experienced in surveillance techniques and equipment.
- Excellent analytical and observational skills.
- Proficiency in video editing software and tools.
- Ability to maintain confidentiality of sensitive information.
- Strong written and verbal communication skills.
- Capacity to work independently and within a team.
What are the KPIs to track for Surveillance Investigator?
The Surveillance Investigator's success is measured by the accuracy and quality of gathered evidence, adherence to legal protocols, successful resolution of cases, and client satisfaction with investigation results.
Evidence Quality
Accuracy and reliability of collected investigative evidence.
Case Resolution
Successful closure of investigations within set deadlines.
Client Satisfaction
Consistently positive feedback from clients on investigation outcomes.
Reports to
Lead Investigator
Collaborates with
Legal Team, Risk Management
Leads
None
Are any specific tools or software required for the Surveillance Investigator role?
- Video Cameras
- GPS Tracking Devices
- Video Editing Software
- Audio Recording Equipment
What is the qualification of Surveillance Investigator?
Associate's or Bachelor's degree in Criminal Justice or related field, with 2-4 years of experience in investigative or surveillance work.
