Stocker job description
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What does a Stocker do?
The Stocker is responsible for ensuring that shelves and displays are well-stocked, organized, and visually appealing to enhance the shopping experience. This role supports store operations by maintaining inventory levels and assisting in efficient product placement.
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What are the Key Responsibilities of Stocker
- Receive and unpack merchandise shipments.
- Organize products on shelves according to company standards.
- Ensure all items are properly labeled with prices.
- Monitor inventory levels and report shortages or overstock issues.
- Assist customers in locating products when needed.
- Maintain cleanliness of storage areas and aisles.
What are the Skills and Requirements for a Stocker?
- Attention to detail for accurate stocking of items.
- Ability to lift heavy boxes safely as required by the job duties.
- Good organizational skills for efficient shelf arrangement.
What are the KPIs to track for Stocker?
The Stocker's performance is evaluated based on timely restocking of shelves, accuracy in product placement, maintenance of clean aisles, and customer satisfaction through assistance provided during shopping hours.
Shelf Restocking
Timely replenishment of stock as per demand.
Inventory Accuracy
Minimizing discrepancies between physical stock count and records.
Customer Assistance
Positive feedback from customers regarding help received
Reports to
Store Manager
Collaborates with
Sales Associates, Inventory Control Team
Leads
Are any specific tools or software required for the Stocker role?
- Handheld scanners
- Pallet jacks
What is the qualification of Stocker?
High school diploma or equivalent; previous retail experience preferred but not required.
