Order Builder job description
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What does a Order Builder do?
The Order Builder is responsible for efficiently preparing customer orders for shipment by accurately picking items from warehouse stock according to order specifications. This role is key to ensuring timely, accurate order fulfillment, contributing to customer satisfaction.
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What are the Key Responsibilities of Order Builder
- Review customer orders and verify item availability.
- Accurately pick items from stock locations based on order details.
- Package items securely for shipment, adhering to company standards.
- Label and prepare orders for dispatcher pick-up.
- Maintain cleanliness and organization of the order assembly area.
- Assist in inventory control by reporting stock discrepancies.
- Collaborate with warehouse staff to ensure smooth order processing.
What are the Skills and Requirements for a Order Builder?
- Attention to detail to ensure accurate order assembly.
- Ability to use warehouse management systems.
- Effective time management skills.
- Strong organizational skills for managing multiple orders simultaneously.
- Basic understanding of inventory processes.
What are the KPIs to track for Order Builder?
Order Builders are evaluated based on order accuracy rates, time efficiency in order preparation, adherence to safety protocols, and contribution to inventory management accuracy.
Order Accuracy
Maintain high accuracy rates in order preparation.
Processing Efficiency
Meet or exceed time targets for order preparation.
Inventory Management
Report and help reduce discrepancies in stock counts.
Reports to
Warehouse Manager
Collaborates with
Warehouse Team, Inventory Control Staff
Leads
None
Are any specific tools or software required for the Order Builder role?
- Warehouse Management Systems
- Barcode Scanners
What is the qualification of Order Builder?
High school diploma or equivalent; prior experience in a warehouse or order fulfillment role is an advantage.
