Sales Account Manager job description
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What does a Sales Account Manager do?
The Sales Account Manager is responsible for driving revenue growth by managing and expanding relationships with key accounts. This role contributes to company success by identifying client needs and aligning solutions to optimize satisfaction and retention.
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What are the Key Responsibilities of Sales Account Manager
- Manage and build relationships with key accounts to achieve sales targets.
- Identify new sales opportunities and market trends within existing accounts.
- Develop strategic account plans to drive growth and retention.
- Coordinate with internal teams to deliver seamless product solutions to clients.
- Negotiate contract terms and conditions to meet both client and company needs.
- Prepare and deliver client presentations and proposals.
- Track and report sales performance metrics.
- Resolve client issues and ensure a high level of client satisfaction.
What are the Skills and Requirements for a Sales Account Manager?
- Strong negotiation and sales skills.
- Excellent communication and interpersonal ability.
- Proficiency in CRM software like Salesforce.
- Ability to analyze and interpret sales metrics.
- Strong problem-solving skills and attention to detail.
- Teamwork and Collaboration.
What are the KPIs to track for Sales Account Manager?
Sales Account Manager's performance is measured by meeting sales targets, client retention rates, and client satisfaction, as well as the ability to broaden market share within key accounts.
Sales Targets
Achievement of designated sales and revenue goals.
Client Retention
Maintenance of key account relationships and renewal of contracts.
Client Satisfaction
Enhancement of client experiences and satisfaction with services.
Reports to
Sales Director
Collaborates with
Marketing Team, Product Development
Leads
Sales Representatives
Are any specific tools or software required for the Sales Account Manager role?
- Salesforce
- Microsoft Office Suite
- HubSpot CRM
What is the qualification of Sales Account Manager?
Bachelor's degree in Business, Marketing, or related field; 3-5 years experience in sales account management or similar role.
