Pool Attendant job description
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What does a Pool Attendant do?
The Pool Attendant ensures a safe, clean, and enjoyable environment for guests using the pool facilities. This role is crucial in maintaining high standards of customer service and compliance with safety regulations, contributing to the overall guest experience at the establishment.
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What are the Key Responsibilities of Pool Attendant
- Monitor pool area to ensure safety and enforce rules.
- Maintain cleanliness and orderliness of pool and surrounding areas.
- Assist guests with inquiries and ensure their comfort.
- Inspect pool facilities and report any maintenance needs.
- Provide towels and other amenities to guests as required.
- Coordinate with lifeguards and management in emergency situations.
- Ensure proper storage and inventory of pool equipment and supplies.
What are the Skills and Requirements for a Pool Attendant?
- Strong attention to detail and safety consciousness.
- Excellent customer service and communication skills.
- Ability to work effectively in a team setting.
- Basic knowledge of pool maintenance and safety procedures.
What are the KPIs to track for Pool Attendant?
The Pool Attendant's performance is evaluated by guest satisfaction, safety compliance, cleanliness of the pool area, and prompt response to guest needs and emergencies.
Guest Satisfaction
Maintain a high level of guest satisfaction through effective service.
Safety Compliance
Adherence to safety rules and timely incident reporting.
Cleanliness Standards
Consistently maintain the cleanliness of pool facilities.
Reports to
Facility Manager
Collaborates with
Lifeguards, Maintenance Staff
Leads
None
Are any specific tools or software required for the Pool Attendant role?
- Pool skimmers
- Cleaning supplies
- Safety equipment
What is the qualification of Pool Attendant?
High school diploma or equivalent; relevant experience in hospitality or customer service is preferred.
