IT Administrator job description
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What does a IT Administrator do?
The IT Administrator is responsible for maintaining the company's IT infrastructure, ensuring optimal performance and security of all systems. This role is crucial in supporting business operations by managing network resources, troubleshooting issues, and implementing technology solutions.
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What are the Key Responsibilities of IT Administrator
- Manage and maintain company networks, servers, and systems.
- Ensure data security through regular updates and backups.
- Troubleshoot hardware and software issues promptly.
- Implement new technologies to improve business processes.
- Monitor system performance to prevent downtime or disruptions.
- Coordinate with vendors for IT equipment procurement.
What are the Skills and Requirements for a IT Administrator?
- Strong knowledge of network management protocols like TCP/IP.
- Proficiency in Windows/Linux server administration.
- Excellent problem-solving skills with attention to detail.
- Ability to work independently as well as part of a team.
What are the KPIs to track for IT Administrator?
The IT Administrator's success is measured by system uptime rates, response time to technical issues, successful implementation of new technologies within budget constraints, and user satisfaction levels regarding IT support services provided.
System Uptime
Maintain high availability of network resources.
Issue Resolution Time
Quick resolution of technical problems reported by users.
Technology Implementation
Successful deployment of new systems or upgrades on schedule
Reports to
IT Manager
Collaborates with
Technical Support Team, Software Developers
Leads
Are any specific tools or software required for the IT Administrator role?
- Microsoft Active Directory
- VMware vSphere
- Cisco Networking Tools
What is the qualification of IT Administrator?
Bachelor's degree in Information Technology or related field; 3-5 years experience in system/network administration roles.
