Photo Technician job description
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What does a Photo Technician do?
The Photo Technician is responsible for providing high-quality photo processing and printing services. This role is vital in maintaining customer satisfaction by ensuring timely and accurate fulfillment of photo orders while adhering to quality standards and company protocols.
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What are the Key Responsibilities of Photo Technician
- Operate and maintain photo printing equipment.
- Process digital and film images efficiently.
- Lead quality checks to ensure optimum image output.
- Provide excellent customer service by addressing inquiries and resolving issues.
- Maintain inventory of photo supplies and equipment.
- Assist in developing marketing strategies for photo services.
- Stay up-to-date with advances in photographic technology.
- Ensure compliance with health and safety guidelines.
- Train and supervise junior staff and interns.
What are the Skills and Requirements for a Photo Technician?
- Proficiency in photo editing software such as Adobe Photoshop.
- Strong attention to detail and a keen eye for color accuracy.
- Excellent customer service and communication skills.
- Ability to operate technical printing equipment.
- Problem-solving and troubleshooting skills.
- Basic inventory management abilities.
What are the KPIs to track for Photo Technician?
The Photo Technician's performance is measured by the quality of photo outputs, customer satisfaction scores, efficiency in handling photo orders, and the successful operation and maintenance of photo equipment.
Order Efficiency
Timely completion and delivery of photo orders.
Customer Satisfaction
Ensuring high levels of satisfaction based on client feedback.
Quality Control
Maintaining high standards in photo print quality.
Reports to
Photo Lab Manager
Collaborates with
Retail Associates, Customer Service Team
Leads
Junior Technicians
Are any specific tools or software required for the Photo Technician role?
- Adobe Photoshop
- Photo Printers
- Digital Imaging Equipment
What is the qualification of Photo Technician?
High school diploma or equivalent; certification in photography or a related field preferred; 1-2 years of experience in photo processing or a similar role.
