Patient Care Technician job description
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What does a Patient Care Technician do?
The Patient Care Technician (PCT) is crucial in providing quality patient care under the supervision of healthcare professionals. This role ensures the comfort and safety of patients by assisting with daily activities and monitoring vital signs, contributing significantly to positive patient outcomes.

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What are the Key Responsibilities of Patient Care Technician
- Assist patients with activities of daily living such as bathing, dressing, and grooming.
- Monitor and record vital signs, including blood pressure and heart rate.
- Provide emotional support to patients and their families.
- Assist nurses and doctors with medical procedures as needed.
- Maintain a clean and safe environment for patients.
- Document patient information accurately and promptly.
- Transport patients to different departments within the facility.
- Ensure proper operation and maintenance of medical equipment.
- Practice infection control and safety measures.
- Communicate effectively with healthcare team members.
What are the Skills and Requirements for a Patient Care Technician?
- Strong understanding of basic patient care concepts and healthcare protocols.
- Proficient in using patient monitoring equipment.
- Excellent interpersonal and communication skills.
- Ability to provide compassionate care to patients.
- Strong organizational skills and attention to detail.
What are the KPIs to track for Patient Care Technician?
The Patient Care Technician's performance is assessed based on patient satisfaction scores, accuracy in monitoring and documenting patient data, effective collaboration with healthcare teams, and timely completion of assigned tasks and duties.
Patient Satisfaction
Ensure high patient satisfaction through compassionate care.
Data Accuracy
Maintain precision in monitoring and documenting vital signs.
Task Efficiency
Complete assigned duties on schedule with high efficiency.
Reports to
Registered Nurse
Collaborates with
Healthcare Team, Doctors, Nurses
Leads
N/A
Are any specific tools or software required for the Patient Care Technician role?
- Vital sign monitors
- Electronic Health Records (EHR) systems
- Patient mobility aids
- Basic medical supplies
What is the qualification of Patient Care Technician?
High school diploma or GED; completion of a state-approved Patient Care Technician training program; CPR certification preferred.
