Tire Technician job description
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What does a Tire Technician do?
A Tire Technician is responsible for maintaining vehicle tires by performing tasks such as tire installation, repair, rotation, and balancing. This role contributes significantly to vehicle safety and performance, ensuring optimal tire condition and customer satisfaction.
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What are the Key Responsibilities of Tire Technician
- Install new tires on customer vehicles.
- Identify and repair punctures or damage on tires.
- Perform tire rotations and balancing for even wear.
- Inspect tire tread depth and safety markings.
- Maintain detailed service records for all jobs performed.
- Advise customers on proper tire care and maintenance.
- Keep the workspace clean and organized.
- Assist in managing tire inventory and stock levels.
What are the Skills and Requirements for a Tire Technician?
- Proficiency in using tire changing and balancing equipment.
- Strong customer service and communication skills.
- Ability to lift heavy tires and handle physical work conditions.
- Attention to detail and problem-solving skills.
- Basic understanding of vehicle mechanics.
What are the KPIs to track for Tire Technician?
The Tire Technician's performance is evaluated based on timely service delivery, accuracy in tire installation and repairs, customer satisfaction ratings, and adherence to safety standards during operations.
Service Delivery
Ensuring timely completion of tire services within set timeframes.
Customer Satisfaction
Maintaining high levels of customer satisfaction and repeat business.
Safety Compliance
Adhering to all tire installation and service safety protocols.
Reports to
Shop Manager
Collaborates with
Service Advisors and Vehicle Technicians
Leads
None
Are any specific tools or software required for the Tire Technician role?
- Tire Changers
- Wheel Balancers
- Tire Pressure Gauges
- Air Compressors
What is the qualification of Tire Technician?
High school diploma or equivalent; previous experience in tire services or automotive maintenance preferred.
