Gas Technician job description
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What does a Gas Technician do?
The Gas Technician is essential in ensuring the safe and efficient operation of gas systems and appliances. This role significantly contributes to customer satisfaction by performing installations, maintenance, and repairs, adhering to industry safety standards and legislation.
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What are the Key Responsibilities of Gas Technician
- Install and maintain gas appliances and systems.
- Diagnose and repair gas leaks and faults.
- Conduct safety checks and inspections on gas installations.
- Provide emergency response services when required.
- Ensure compliance with all safety regulations and standards.
- Maintain accurate records of gas system servicing.
- Assist in training junior technicians.
What are the Skills and Requirements for a Gas Technician?
- Strong technical knowledge of gas appliances and systems.
- Proficiency in using diagnostic tools and equipment.
- Excellent problem-solving skills.
- Effective communication and customer service abilities.
- Ability to work independently and as part of a team.
What are the KPIs to track for Gas Technician?
The Gas Technician's performance is measured based on the timely completion of service calls, accuracy in diagnostics and repair, adherence to safety protocols, and maintaining high customer satisfaction levels.
Safety Compliance
Ensuring all safety checks and procedures are followed.
Service Efficiency
Timeliness and accuracy of completed service calls.
Customer Satisfaction
High levels of customer satisfaction and positive feedback.
Reports to
Lead Gas Engineer
Collaborates with
Maintenance Supervisors, Customer Support Teams
Leads
None
Are any specific tools or software required for the Gas Technician role?
- Gas detection meters
- Pipe wrenches
- Pressure gauges
What is the qualification of Gas Technician?
Certification in Gas Technology or equivalent; 2-3 years of experience in gas system installation and maintenance.
