File Clerk job description
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What does a File Clerk do?
The File Clerk is responsible for maintaining an organized and efficient filing system, ensuring that all documents are accurately filed and easily accessible. This role supports the smooth operation of the office by managing both physical and digital records.
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What are the Key Responsibilities of File Clerk
- Organize and maintain paper files in a systematic manner.
- Digitize paper documents for electronic storage.
- Retrieve files as requested by staff members.
- Ensure confidentiality of sensitive information.
- Perform regular audits to ensure file accuracy and completeness.
- Assist with data entry tasks as needed.
What are the Skills and Requirements for a File Clerk?
- Strong organizational skills with attention to detail.
- Proficiency in using filing systems, both physical and digital.
- Basic computer skills, including familiarity with document management software.
- Ability to handle confidential information discreetly.
What are the KPIs to track for File Clerk?
The File Clerk's performance is evaluated based on the accuracy of file organization, timely retrieval of documents, maintenance of confidentiality standards, and efficiency in digitizing records within set deadlines.
File Accuracy
Maintain high levels of accuracy in file organization.
Document Retrieval
Timely retrieval of requested documents.
Confidentiality Maintenance
Adherence to confidentiality protocols when handling sensitive information.
Reports to
Office Manager
Collaborates with
Administrative Staff
Leads
Are any specific tools or software required for the File Clerk role?
- Microsoft Office Suite
- Document Management Software
What is the qualification of File Clerk?
High school diploma or equivalent; previous experience in a clerical or administrative role preferred.
