Supervisor job description
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What does a Supervisor do?
The Supervisor is responsible for overseeing daily operations and ensuring team productivity aligns with company standards. This role is crucial in maintaining workflow efficiency and fostering a positive work environment through effective leadership and communication.
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What are the Key Responsibilities of Supervisor
- Monitor team performance and provide feedback.
- Ensure compliance with company policies and procedures.
- Coordinate workflow to meet production targets.
- Resolve employee issues or conflicts promptly.
- Train new employees on job duties and safety protocols.
- Conduct regular team meetings to discuss goals.
What are the Skills and Requirements for a Supervisor?
- Strong leadership and decision-making skills.
- Excellent communication abilities, both verbal and written.
- Proficient in conflict resolution techniques.
- Ability to motivate a diverse team.
What are the KPIs to track for Supervisor?
The Supervisor's performance is evaluated based on meeting production targets, maintaining high-quality standards, reducing downtime, improving employee satisfaction, and ensuring adherence to safety regulations within the department or unit they oversee.
Production Efficiency
Achieve or exceed set production targets consistently.
Quality Control
Maintain high-quality standards with minimal defects.
Employee Satisfaction
Enhance team morale as reflected in satisfaction surveys.
Reports to
Operations Manager
Collaborates with
Quality Assurance Team, HR Department
Leads
Team Members
Are any specific tools or software required for the Supervisor role?
- Microsoft Office Suite
- Project Management Software
What is the qualification of Supervisor?
High school diploma or equivalent; 3-5 years of supervisory experience in a similar industry preferred.
