Dock Worker job description
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What does a Dock Worker do?
The Dock Worker plays a critical role in the supply chain by efficiently loading and unloading freight, ensuring products are handled with care and are organized for smooth transition through the distribution network. This position is vital to maintaining operational flow and meeting delivery timelines.
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What are the Key Responsibilities of Dock Worker
- Load and unload trucks with efficiency and care.
- Handle goods safely to prevent damages during transfer.
- Verify and track shipments as they are received or dispatched.
- Collaborate with team members to maintain workflow.
- Operate handling equipment and machinery.
- Maintain a clean and orderly dock area.
- Report any discrepancies or incidents to supervisors.
- Adhere to health and safety regulations.
What are the Skills and Requirements for a Dock Worker?
- Proficiency in operating forklift and other loading equipment.
- Attention to detail in verifying shipments.
- Strong physical stamina for lifting and moving heavy items.
- Ability to work in a fast-paced environment.
- Good communication skills for teamwork and reporting.
What are the KPIs to track for Dock Worker?
The performance for Dock Workers is assessed through productivity levels, accuracy in order fulfillment, safety adherence, and ability to maintain a clean and organized workspace.
Productivity
Loading and unloading volume targets met consistently.
Safety
Zero workplace accidents or incidents.
Order Accuracy
High accuracy rate in shipment verification.
Reports to
Warehouse Supervisor
Collaborates with
Logistics Team
Leads
None
Are any specific tools or software required for the Dock Worker role?
- Forklift
- Pallet Jack
- Inventory Scanners
What is the qualification of Dock Worker?
High school diploma or equivalent. Prior experience in warehouse or dock work preferred.
