Clinic Manager job description
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What does a Clinic Manager do?
The Clinic Manager is responsible for overseeing the daily operations of the clinic, ensuring that patients receive high-quality care and that the clinic functions efficiently. This role is vital in coordinating healthcare services, managing staff, and maintaining compliance with healthcare regulations.
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What are the Key Responsibilities of Clinic Manager
- Manage clinic operations including patient scheduling and resource allocation.
- Supervise and train clinic staff ensuring compliance with healthcare standards.
- Maintain accurate patient records and ensure confidentiality.
- Coordinate with healthcare professionals to provide quality patient care.
- Implement and monitor clinic policies and procedures.
- Oversee budget and monitor financial performance of the clinic.
- Ensure the clinic is compliant with safety and legal regulations.
- Address and resolve patient complaints and concerns.
- Develop and implement strategies for clinic growth and patient satisfaction.
What are the Skills and Requirements for a Clinic Manager?
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Proficient in healthcare management software.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of healthcare policies and regulations.
- Problem-solving and decision-making skills.
What are the KPIs to track for Clinic Manager?
The Clinic Manager's performance is evaluated based on efficient clinic operations, patient satisfaction scores, financial management, and compliance with healthcare standards.
Patient Satisfaction
Enhance patient satisfaction and service quality ratings.
Operational Efficiency
Improve clinic operations to reduce patient wait times.
Financial Management
Achieve and maintain budget targets while controlling costs.
Reports to
Medical Director
Collaborates with
Healthcare Providers, Administrative Staff
Leads
Clinic Staff, Administrative Team
Are any specific tools or software required for the Clinic Manager role?
- Electronic Health Records (EHR) systems
- Practice management software
- Microsoft Office Suite
What is the qualification of Clinic Manager?
Bachelor’s degree in Healthcare Administration, Business, or related field; 3-5 years of experience in healthcare management.
