Clerical Worker job description
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What does a Clerical Worker do?
The Clerical Worker provides critical administrative support to various departments, enhancing the efficiency and organization of the office. This role contributes to smooth business operations by maintaining accurate records, coordinating office activities, and assisting in routine tasks.
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What are the Key Responsibilities of Clerical Worker
- Perform data entry and manage filing systems.
- Answer and direct phone calls in a courteous manner.
- Handle incoming and outgoing mail and correspondence.
- Assist in the preparation of documents and reports.
- Schedule appointments and maintain calendars.
- Order and maintain office supplies.
- Provide support for meetings, including setting up rooms and arranging materials.
What are the Skills and Requirements for a Clerical Worker?
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
What are the KPIs to track for Clerical Worker?
The performance of a Clerical Worker is evaluated through accuracy in data entry, timeliness of task completion, and the ability to manage and prioritize multiple duties effectively, resulting in smooth and uninterrupted office operations.
Data Accuracy
Maintaining a high level of accuracy in data entry and record-keeping.
Task Efficiency
Timely completion of assigned tasks and responsibilities.
Office Coordination
Effective coordination of office activities and maintenance of supplies.
Reports to
Office Manager
Collaborates with
Administrative Team, Department Staff
Leads
N/A
Are any specific tools or software required for the Clerical Worker role?
- Microsoft Office Suite
- Office Equipment (printers, scanners, fax machines)
What is the qualification of Clerical Worker?
High school diploma or equivalent; prior clerical or administrative experience preferred.
