Cashier job description
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What does a Cashier do?
The Cashier is responsible for ensuring an efficient and friendly checkout experience for customers while handling transactions accurately. This role contributes to customer satisfaction and supports store operations by maintaining transaction integrity and providing excellent service.
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What are the Key Responsibilities of Cashier
- Operate cash registers to process sales transactions.
- Count money in cash drawers at the beginning and end of shifts.
- Assist customers with inquiries and resolve any pricing issues.
- Bag and package items carefully for customers.
- Balance cash receipts and handle discrepancies.
- Provide accurate and efficient change to customers.
- Maintain a clean and organized checkout area.
- Monitor inventory levels and report low stocks to management.
- Follow store policies and procedures for cash handling.
What are the Skills and Requirements for a Cashier?
- Good numerical skills for handling cash transactions.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy.
- Basic computer literacy.
What are the KPIs to track for Cashier?
The Cashier's performance is evaluated on transaction accuracy, speed of service, customer satisfaction, and adherence to cash handling protocols.
Transaction Accuracy
Ensure minimal discrepancies in cash handling.
Customer Satisfaction
Maintain high customer satisfaction scores.
Service Speed
Efficient processing of transactions to minimize queue times.
Reports to
Store Manager
Collaborates with
Sales Associates, Customer Service Team
Leads
None
Are any specific tools or software required for the Cashier role?
- Point of Sale (POS) systems
- Barcode scanners
- Cash registers
What is the qualification of Cashier?
High school diploma or equivalent; previous cash handling experience preferred.
