Banquet Manager job description
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What does a Banquet Manager do?
The Banquet Manager is responsible for ensuring the successful execution of events by coordinating with staff and clients to deliver exceptional dining experiences. This role enhances client satisfaction and contributes to the seamless operation of banquet services.
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What are the Key Responsibilities of Banquet Manager
- Oversee the planning and execution of banquet events.
- Coordinate with clients to understand their event specifications.
- Ensure setup and breakdown of event spaces according to plans.
- Manage banquet staff, including scheduling and training.
- Maintain high standards of food service and presentation.
- Address and resolve client issues and concerns promptly.
- Collaborate with kitchen staff for menu planning and execution.
- Monitor inventory and order supplies as needed.
- Ensure compliance with health and safety regulations.
What are the Skills and Requirements for a Banquet Manager?
- Strong organizational and multitasking abilities.
- Excellent customer service and communication skills.
- Leadership and team management experience.
- Attention to detail and problem-solving skills.
- Proficient in event management software.
What are the KPIs to track for Banquet Manager?
The Banquet Manager's success is measured by client satisfaction, profitable execution of events, and efficient management of banquet resources and personnel.
Client Satisfaction
Achieving high client satisfaction ratings post-event.
Event Profitability
Maintaining or improving profit margins for banquet events.
Operational Efficiency
Ensuring seamless operations and resource allocation during events.
Reports to
F&B Director
Collaborates with
Event Planners, Kitchen Staff
Leads
Banquet Servers, Setup Crew
Are any specific tools or software required for the Banquet Manager role?
- Event Management Software
- POS Systems
- Inventory Management Software
What is the qualification of Banquet Manager?
Bachelor's degree in Hospitality Management or relevant field preferred; 3-5 years experience in banquet or event management.
