Carpet Installer job description
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What does a Carpet Installer do?
The Carpet Installer is responsible for installing, repairing, and maintaining carpets in residential, commercial, and industrial settings. This role supports customer satisfaction by ensuring high-quality installations that meet or exceed client expectations.
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What are the Key Responsibilities of Carpet Installer
- Measure and cut carpeting according to specified dimensions.
- Remove and dispose of existing flooring materials.
- Prepare and level floors before installation.
- Install carpet padding and secure carpets using tack strips or adhesives.
- Operate tools such as knee kickers and carpet stretchers.
- Seam carpets by using heat bonding methods or carpet tape.
- Apply safety measures during installation processes.
- Provide exceptional customer service by addressing client inquiries and concerns.
What are the Skills and Requirements for a Carpet Installer?
- Proficiency in using carpet installation tools and equipment.
- Strong physical stamina and ability to lift heavy objects.
- Attention to detail for precise measurement and cutting.
- Good communication skills for customer interaction.
- Problem-solving skills for addressing installation challenges.
What are the KPIs to track for Carpet Installer?
Carpet Installers are assessed based on punctuality, quality of finished installations, customer feedback, and adherence to safety protocols during projects.
Installation Quality
Ensure all installations meet quality standards and specifications.
Customer Satisfaction
Receive positive customer feedback and reviews.
Safety Compliance
Adhere to all safety protocols with zero workplace incidents.
Reports to
Project Supervisor
Collaborates with
Sales Teams, Project Managers
Leads
Installation Assistants
Are any specific tools or software required for the Carpet Installer role?
- Knee Kicker
- Carpet Stretcher
- Tape Measure
- Utility Knife
- Seaming Iron
- Power Stretcher
What is the qualification of Carpet Installer?
High school diploma or equivalent; prior experience in flooring or carpet installation preferred.
