Bus Operator job description
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What does a Bus Operator do?
The Bus Operator is responsible for the safe and efficient operation of a bus, ensuring passengers are transported securely to their destinations. This role crucially supports public transit infrastructure and contributes to the community's mobility and access needs.
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What are the Key Responsibilities of Bus Operator
- Operate the bus along designated routes safely and efficiently.
- Ensure passenger safety and compliance with regulations.
- Conduct pre-trip and post-trip vehicle inspections.
- Collect fares and issue transfers or tickets.
- Report any mechanical issues or hazards encountered on the route.
- Assist passengers with special needs or disabilities.
- Provide accurate information regarding routes and schedules.
- Maintain a clean and safe environment within the vehicle.
What are the Skills and Requirements for a Bus Operator?
- Excellent driving skills and a clean driving record.
- Strong awareness and adherence to traffic laws and safety regulations.
- Good interpersonal and communication skills.
- Ability to remain calm and courteous under pressure.
- Strong problem-solving ability.
What are the KPIs to track for Bus Operator?
The performance of a Bus Operator is evaluated based on timely adherence to route schedules, passenger feedback, safety records, and the ability to handle unforeseen situations efficiently.
Schedule Adherence
Maintain on-time performance for scheduled pick-ups and drop-offs.
Safety
Ensure passenger safety with zero preventable accidents or incidents.
Customer Satisfaction
Receive positive feedback from passengers regarding service and conduct.
Reports to
Transit Supervisor
Collaborates with
Dispatcher
Leads
N/A
Are any specific tools or software required for the Bus Operator role?
- GPS Navigation System
- Two-way Radio
What is the qualification of Bus Operator?
High school diploma or equivalent; valid commercial driver's license (CDL) with passenger endorsement.
